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FAQs and Wholesale info
Who is eligible for Wholesale pricing?
Wholesale is available to storefront businesses, that are willing to meet minimum purchasing quantities. We also offer discounted pricing on large quantites of promotional items.
What’s the minimum order amount?
Shop owners must meet a first purchase minimum of $1000 and an annual minimum of $1800, to receive a Wholesale Discount of 50%. Initial purchases will receive free shipping. After your first purchase there in no minimum on reorders.
How do I place a wholesale order?
Prices are always listed publicly at retail. You can put together an order for your shop, when it is time to checkout use "wholesale order" for your shipping option and "manual payment" for your payment option. You will then receive an invoice with adjusted wholesale pricing which will reflect the 50% discount for wholesale customers.
Which countries do you ship to?
We ship domestically and internationally using Canada post.
Do you offer repair services?
Yes we do repairs. If you have a repair, please clean and photograph carefully. Send images and a description of the piece, with your contact information to . Our shop repair rate is $60 hourly, with a minimum of 1 hour.
Where are your products manufactured?
Wildfire Productions is a family based business with studios in British Columbia and Tennessee, none of the products we sell are made over seas. Having two studios insures very little down time, even while traveling.
Is custom work available?
Absolutely, We specialize in custom work. Three types of custom work are available.
1. We can take many of our existing products and sandblast your logo or custom message for use as promotional items or to build your brand.
2. We can prototype your original glass ideas, to create a manufacturing plan, sample and exclusivity arrangement, putting you in control of the products you sell.
3. We can take your ideas and bring them to life, as a one-of-a-kind glass art piece.
Contact Brook for a quote.